Last Updated: January 2026

Redchip IT Solutions Inc. (“Redchip,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website www.redchipcomputers.com, products, and services.

By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Company name

  • Email address

  • Contact number

  • Job title or designation

  • Billing and delivery details

  • Information submitted through contact forms, inquiries, or service requests

b. Technical & Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We collect and process personal data for legitimate business purposes, including to:

  • Respond to inquiries and service requests

  • Provide IT products, rentals, leasing, and professional services

  • Process contracts, billing, and payments

  • Improve our website, services, and customer experience

  • Send service updates, quotations, and relevant business communications

  • Comply with legal, regulatory, and contractual obligations

3. Legal Basis for Processing

We process personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) based on:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate business interests

4. Data Sharing and Disclosure

We do not sell or trade your personal information.

We may share your data only with:

  • Authorized internal personnel

  • Trusted third-party service providers (IT support, hosting, billing, logistics)

  • Government authorities when required by law

All third parties are contractually required to protect your data and use it only for specified purposes.

5. Data Protection and Security

Redchip implements reasonable organizational, physical, and technical security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure, including:

  • Secure servers and firewalls

  • Access control and authentication

  • Regular system monitoring and updates

  • Confidentiality obligations for employees and partners

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law, contracts, and regulatory obligations.

7. Your Data Privacy Rights

Under the Data Privacy Act, you have the right to:

  • Be informed

  • Access your personal data

  • Object to processing

  • Request correction or rectification

  • Request data erasure or blocking

  • Data portability

  • File a complaint with the National Privacy Commission (NPC)

8. Cookies Policy

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. Redchip is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

For questions, concerns, or requests related to your personal data, you may contact us at:

Redchip IT Solutions Inc.
📧 Email: info@redchipcomputers.com
🌐 Website: www.redchipcomputers.com